Krytac Technical Discussion Forum
Sign up Calendar Latest Topics
 
 
 


Reply
  Author   Comment  
letsxgoxgators

Junior Member
Registered:
Posts: 44
Reply with quote  #1 
My spr fires about 5 bbs before one rolls out of the barrel or doesnt fire at all. What can i do about sending my gearbox off to someone that can fix it? Ive done all i can and cant think of any thing else.
0
KRISS Sierra Tango

Avatar / Picture

Kriss Staff
Registered:
Posts: 598
Reply with quote  #2 
Have you modified your SPR in any way? If not, it's still covered under warranty if within the 60-day window. Otherwise, you can still call us and arrange to have it sent to us for repair.
__________________
Please note, any specifications given in my posts (unless specifically noted) are North America/US market specifications. Your specifications may differ due to different markets, your country's regulations, etc.
0
letsxgoxgators

Junior Member
Registered:
Posts: 44
Reply with quote  #3 
Quote:
Originally Posted by KRISS Sierra Tango
Have you modified your SPR in any way? If not, it's still covered under warranty if within the 60-day window. Otherwise, you can still call us and arrange to have it sent to us for repair.

yeah ive opened the gearbox unfortunately, whats the number to contacts krytac?
0
KRISS Sierra Tango

Avatar / Picture

Kriss Staff
Registered:
Posts: 598
Reply with quote  #4 
Problems and Warranty Claims:
If you experience a problem with your KRYTAC product that cannot be resolved with KRISS USA INC over the phone, through our website or with your KRYTAC dealer, please contact us M-F 07:30-16:30 Pacific Standard Time at (855) KRISS-US (574-7787) for a return authorization number (RMA) and shipping instructions.

__________________
Please note, any specifications given in my posts (unless specifically noted) are North America/US market specifications. Your specifications may differ due to different markets, your country's regulations, etc.
0
GoldxEagle

Avatar / Picture

Regular Member
Registered:
Posts: 116
Reply with quote  #5 
You could also check to see if you have an authorized Krytac dealer near you that could repair it. I luckily have one within 15 minutes of me in Northern New Jersey. I am not sure if Krytac condones this or if they would rather have you rma it.
0
letsxgoxgators

Junior Member
Registered:
Posts: 44
Reply with quote  #6 
thanks KRISS

0
MrRager

Kriss Staff
Registered:
Posts: 7
Reply with quote  #7 
Quote:
Originally Posted by GoldxEagle
You could also check to see if you have an authorized Krytac dealer near you that could repair it. I luckily have one within 15 minutes of me in Northern New Jersey. I am not sure if Krytac condones this or if they would rather have you rma it.



Krytac advises all customers to contact us directly for RMA repairs. We don't have any authorized Krytac repair shops. The Warranty Service Instructions card that came in your Krytac manual states 'Krytac airsoft guns must be returned to the manufacturer for warranty service, repair, or replacement. Krytac products have a warranty on factory defective parts and workmanship.' You can call us with any questions or concerns at (855) 574-7787.
0
GoldxEagle

Avatar / Picture

Regular Member
Registered:
Posts: 116
Reply with quote  #8 
Thanks for clarifying that, quick question though.. You have Krytac Dealers listed on the main site. The shop I go to is one of them. I know other places that sell them that are not on there. Are those just the shops that are confirmed by you guys that sell them? (A shop that signed up as a dealer before the website was launched.)
0
MrRager

Kriss Staff
Registered:
Posts: 7
Reply with quote  #9 
Those stores are not dealers set up with Krytac. They more than likely purchased their Krytac products from one of our dealers.
0
Previous Topic | Next Topic
Print
Reply

Quick Navigation:

Easily create a Forum Website with Website Toolbox.